Privacy Notice

1. Introduction

Welcome to Healthy Homes Hub. We are committed to protecting your personal data and respecting your privacy. This Privacy Notice explains how we collect, use, and share personal information about you when you visit our website, create an account, or engage with our services. Please read it carefully to understand our practices regarding your personal information.

By creating an account and using our services, you agree to the collection and use of information in accordance with this policy.

2. Information

When you register for an account or use our website, we collect and store the following personal information:

  • Name: To personalise your experience on our website and identify you as a member.

  • Company Affiliation: For professional purposes and networking within our membership base.

  • Email Address: For account communication, updates, and notifications.

  • Job Role: To tailor the services and content we provide to your professional needs.

We collect this information when you provide it directly through registration forms or through your continued use of the website.

3. How We Use Your Data

We use the personal information collected for the following purposes:

  • Account Management: To create and maintain your account on Healthy Homes Hub.

  • Service Provision: To provide you with access to exclusive member content and resources.

  • Communication: To send important notifications, updates, newsletters, or other communications regarding your account and our services.

  • Customization: To tailor the content, resources, and offers to your job role and professional needs.

  • Improvement of Services: To monitor and improve our website’s functionality and user experience.

  • Compliance with Legal Obligations: To meet any legal obligations, such as responding to requests for data access or removal.

4. Data Sharing

We will never sell your personal data to third parties. However, we may share your data in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist in operating the website (e.g., hosting providers, email services) or providing our services. These providers are bound by confidentiality obligations and are not permitted to use your data for their purposes.

  • Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encrypted communication (SSL), secure servers, and restricted access to personal information.

However, please note that no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

6. Your Rights

You have certain rights regarding the personal data we hold about you. These rights include:

  • Access: You can request access to the personal information we hold about you.

  • Correction: You have the right to request corrections to inaccurate or incomplete information.

  • Deletion: You can request the deletion of your personal data, subject to legal obligations.

  • Objection and Restriction: You can object to the processing of your data or request a restriction on how it is used.

  • Portability: You have the right to receive your personal data in a structured, commonly used format and to transfer it to another service provider.

To exercise these rights, please contact us using the information provided in Section 10 below. We will respond to your request within 30 days.

7. Data Retention

We will retain your personal information for as long as your account remains active or as necessary to fulfil the purposes outlined in this Privacy Notice. If you choose to delete your account, we will delete your data in accordance with our data retention policies, unless retention is required by law.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us personalize your experience and understand how you use our services. For detailed information on how we use cookies, please refer to our Cookie Policy.

9. Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our practices, legal requirements, or services. We will notify you of any significant changes by posting the new policy on our website and, if appropriate, contacting you via email. Please review this page periodically for the latest updates.

10. Contact Us

If you have any questions about this Privacy Notice, your personal data, or wish to exercise your rights, please contact us at:

Email: info@healthyhomeshub.uk