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Designing Out Repairs: How Bromford Is Rethinking the Future of Home Maintenance

17/12/2025

Jenny Danson

When you speak with someone who genuinely wants to transform how the sector works, you feel it straight away. My recent conversation with Paul Appleby, Commercial Manager at Bromford Flagship, was exactly that. What started as a chat about repairs quickly turned into a bigger conversation about engineering mindset, customer experience, and a future where repairs are the exception rather than the rule.

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Retrofit Society 2.0

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