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From Data to Digital Twins: Richard Harding on Housing’s Tech Future

29/10/2025

Matt Chenery

In part one of our conversation with Professor Richard Harding, the message was clear: service redesign must come before digital roll-out. Without people and process in place, even the smartest sensors fail.

In this second part, Harding – Business Development Manager at the Hartree Centre and Visiting Professor at UCLan – turns his attention to what is coming next: trusted data environments, artificial intelligence, digital twins and even quantum computing. His enthusiasm is balanced by caution. Each technology, he stresses, will only matter if housing has the skills, standards and partnerships to make use of it.

“It’s not about technology,” he says. “It’s about people and process.”

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Data Metrics Geospatial Resident Engagement

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