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What the Connected Home Now Tells Us About What’s Still Missing

08/04/2026

Chris Jones,  

Aico

By Chris Jones, Product Director, Aico 

Across the social housing sector, the connected home has crossed a threshold. What began as pilot schemes and early adoption is now being deployed at scale, with a growing number of landlords rolling out across their entire stock, not just selected properties. 

The question has shifted as a result. It is no longer primarily about whether to adopt connected monitoring, but about what landlords learn when they do, and whether their organisations are structured to act on it. 

That shift matters because it changes what landlords are accountable for. Where connected systems were once positioned as an enhancement to compliance, they are now increasingly treated as part of the control environment itself, a mechanism for identifying gaps that would otherwise remain invisible until harm occurs. 

The connected home doesn’t just improve visibility, it changes the standard of accountability. 

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