Human Outcomes of Retrofit
08/09/2025

Retrofit is no longer just about carbon reduction — it’s about people. In this episode, Andy Cameron-Smith talks with Mustafa Mustafa, Decarbonisation Director at Morgan Sindall Property Services, about reframing retrofit as a health intervention and why that matters.
Key takeaways:
Resident priorities: Warm, dry, mould-free homes with predictable bills. Retrofit is about dignity, health, and quality of life.
Health-led messaging: Moving beyond EPC targets to focus on reducing asthma triggers, improving mental wellbeing, and supporting better sleep.
Back to basics: High-quality insulation, ventilation, damp-proofing, and heating systems deliver the greatest health benefits.
Collaboration & trust: Resident champions, neighbourhood-level data, and partnerships with NHS, public health teams, and charities are vital for success.
Challenges & opportunities: Addressing funding gaps, skills shortages, and material constraints while embracing AI, digital tools, and resident-centric design.
Referenced resources:
Call to action:
Want to make retrofit about people, not just properties? Join the Healthy Homes Hub to access best practice, collaborate with sector leaders, and champion health-led retrofit in your organisation.
Related Content
What Are the Benefits of Being a Member of the Healthy Homes Hub?
Industry Recognition and Networking:
Connect with a thriving network of over 350 housing organisations, including decision-makers, innovators, and leaders. Build partnerships that enhance your professional growth and create lasting business opportunities.
Showcase Your Expertise:
Demonstrate your impact by participating in exclusive case studies, webinars, and events. Highlight your contributions to creating healthier, sustainable homes, reaching a broad audience across the sector.
Influence Policy and Advocacy:
Be part of shaping housing policy through direct engagement with policymakers and advocacy efforts. Stay at the forefront of discussions driving meaningful change in the housing sector.
Access to Market Insights:
Gain access to Healthy Homes Hub’s regular newsletters, expert analysis, and resources. Stay informed about trends, regulations, and innovative practices that affect housing professionals.
Specialised Events and Workshops:
Take part in events like the Immersive Study Tours, offering hands-on learning and networking opportunities. Visit groundbreaking projects and facilities to explore real-world solutions for healthier and more sustainable homes.
Exclusive Tools and Resources:
Only members can upgrade to Housing Sage, a cutting-edge AI assistant tailored to social housing professionals. Benefit from personalised insights, regulatory guidance, and innovative ideas to enhance your operations.
Collaboration Opportunities:
Contribute to Healthy Homes Hub’s mission by sharing best practices, participating in action learning programmes like the Retrofit Society, or co-developing solutions with academic and industry leaders.
