Data-Driven Housing with Tom Robins

16/12/2024

Show Notes: Episode with Tom Robins, CEO of Switchee

In this episode, Jenny chats with Tom Robins, CEO of Switchee, about how data-driven solutions are transforming housing by addressing challenges like damp, mould, and energy inefficiency, while improving resident engagement and welfare.

Key Insights:

  • End-to-End Mould Solutions: Switchee uses advanced mould algorithms and environmental sensors to predict and address mould issues. The solution includes resident engagement via the Help Me Fix platform, which provides remote triaging and resolution on the resident’s terms.

  • Resident-Focused Engagement: With a 90% resident response rate within 24 hours, Switchee ensures seamless communication, reducing missed appointments and improving outcomes.

  • Ventilation Collaboration: Partnering with Ventaxia, Switchee integrates smart fans that manage humidity and air quality while collecting valuable data to optimise home environments.

  • Compliance and Accountability: Switchee supports compliance with Awaab's Law by ensuring full traceability and proof of action for every issue.

  • Decarbonisation Support: Education around retrofitting ensures residents adapt to upgraded homes, maximising energy efficiency and comfort.

Resources & Links:

Challenges Highlighted:

  • Landlord data overwhelm—solved with actionable insights and triaged solutions.

  • Lifestyle changes (e.g., pets, remote work) creating unseen impacts on air quality.

  • Higher maintenance costs and education gaps in retrofitted homes.

This episode showcases how Switchee and partners like Help Me Fix and Ventaxia are shaping a proactive housing future with healthier, safer, and more efficient homes.

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