Beyond Compliance: Building Healthy Homes
03/02/2025
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In this insightful episode, Jenny chats with Rosie Wills, Technical Support and Repairs Manager at Mid Devon Homes, about moving beyond regulations to create truly healthy living environments. From tackling damp and mould to leveraging data for smarter housing decisions, Rosie shares actionable strategies for housing providers.
Key Takeaways:
Tailored Ventilation Solutions: Go beyond minimum building regs; design systems that meet tenant needs, like higher flow-rate extractor fans.
Non-Judgmental Engagement: Shift from "don’t dry laundry indoors" to offering realistic solutions like using bathrooms with fans or dehumidifiers.
Empowering Tenants: Use visual tools and demonstrations during home inspections to educate tenants on managing ventilation and heating effectively.
Data-Driven Insights: Analyse property data (e.g., construction type, heating) to identify high-risk homes and proactively address issues.
Upskilling Teams: Train staff across roles to recognise and address issues consistently, adopting a shared language (e.g., “water as gas and liquid”).
Allow Time: Go beyond surface checks; investigate issues holistically, like examining gutters or ducting to find and fix root causes
Innovative Projects: Explore environmental monitoring and targeted interventions to improve heating efficiency and reduce mould risks.
Resources Mentioned:
Housing Ombudsman’s ‘Finding it’s Silence’ Report: housing-ombudsman.org.uk
Aico HomeLINK: homelink.aico.co.uk
WHO Heating Guidelines: who.int
Rosie reminds us: Healthy homes aren’t just about compliance—they’re about people. Follow Rosie on LinkedIn for more insights!
What Are the Benefits of Being a Member of the Healthy Homes Hub?
Industry Recognition and Networking:
Connect with a thriving network of over 350 housing organisations, including decision-makers, innovators, and leaders. Build partnerships that enhance your professional growth and create lasting business opportunities.
Showcase Your Expertise:
Demonstrate your impact by participating in exclusive case studies, webinars, and events. Highlight your contributions to creating healthier, sustainable homes, reaching a broad audience across the sector.
Influence Policy and Advocacy:
Be part of shaping housing policy through direct engagement with policymakers and advocacy efforts. Stay at the forefront of discussions driving meaningful change in the housing sector.
Access to Market Insights:
Gain access to Healthy Homes Hub’s regular newsletters, expert analysis, and resources. Stay informed about trends, regulations, and innovative practices that affect housing professionals.
Specialised Events and Workshops:
Take part in events like the Immersive Study Tours, offering hands-on learning and networking opportunities. Visit groundbreaking projects and facilities to explore real-world solutions for healthier and more sustainable homes.
Exclusive Tools and Resources:
Only members can upgrade to Housing Sage, a cutting-edge AI assistant tailored to social housing professionals. Benefit from personalised insights, regulatory guidance, and innovative ideas to enhance your operations.
Collaboration Opportunities:
Contribute to Healthy Homes Hub’s mission by sharing best practices, participating in action learning programmes like the Retrofit Society, or co-developing solutions with academic and industry leaders.
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