Masterclass - Beyond the Model: Does Retrofit Deliver in Practice?

Why This Matters

Retrofit is now central to housing strategy, yet there remains a persistent question across the sector: are we delivering the outcomes we expect? With increasing pressure from legislation, funding constraints, and resident expectations, housing providers need greater confidence that investment in retrofit is improving homes in a meaningful and measurable way.

What the Masterclass Will Cover

• What current retrofit programmes are delivering in real terms, not just on paper

• How post-occupancy evaluation helps assess building performance

• The limitations of EPC ratings and what they do not capture

• How data, including smart meter insights, can inform better decision-making

• Why a whole-home approach is essential for addressing damp, ventilation and comfort

• The role of retrofit as a long-term asset strategy rather than a compliance exercise

• Practical lessons from live retrofit programmes delivered at scale

• How funding structures influence design, sequencing and outcomes

Who the Masterclass Is For

• Asset management and investment leads in housing providers

• Retrofit and sustainability professionals

• Repairs and maintenance leaders

• Development and technical teams responsible for housing quality

• Policy and strategy professionals shaping housing and decarbonisation plans

Who It’s Not For

• Those looking for product demonstrations or technical specifications

• Organisations not involved in housing provision, asset management or retrofit delivery

• Anyone seeking a high-level overview without operational or strategic depth 

What Attendees Will Leave With

• Greater clarity on what “success” looks like in retrofit delivery

• A practical understanding of how to measure building performance

• Insight into how to prioritise investment using better data

• Confidence in applying a whole-home, resident-focused approach

• A clearer view of how retrofit links to asset strategy and long-term value

• Practical considerations for improving future retrofit programmes

Speaker Credibility

Delivered in partnership with Morgan Sindall Property Services, with contributions from experts in building performance measurement, retrofit design, and large-scale programme delivery. The session draws on real projects and monitored outcomes across UK housing stock. 

Logistics

Format: Virtual masterclass

Call to Action

If you are responsible for improving housing quality, managing assets, or delivering retrofit programmes, this session will help you reflect on current approaches and strengthen future decision-making. Join to build a clearer, evidence-led understanding of what works in practice.

Watch the full Beyond the Model: Does Retrofit Deliver in Practice? Masterclass here.

Listen to the full Beyond the Model: Does Retrofit Deliver in Practice? Masterclass on Spotify.

CPD Accreditation

Keeping pace with the ever evolving social housing landscape has never been more critical. Staying up to date is not optional, it is essential. Our masterclass series offers a flexible, accessible way to enhance your professional knowledge.

You can access this recording at a time to suit your schedule and watching this session and completing this form will provide you with CPD accreditation.